Find answers to common questions and get support
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Browser extension support
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A:Simply visit our website to browse coupons or install our browser extension for automatic coupon discovery while you shop. The extension will notify you when coupons are available for the site you're visiting.
A:Click the "Install Extension" button in the header or visit the Chrome Web Store. Once installed, the extension icon will appear in your browser toolbar.
A:Yes! TrulyThrift is completely free. We earn a small commission when you make purchases through our links, which helps us maintain the service.
A:Click on "Get Code" or "Show Code" button next to any coupon. Copy the code and paste it at checkout. For deals, click "Get Deal" to activate the discount automatically.
A:Coupons may have expired, have minimum purchase requirements, or be restricted to certain products. Check the coupon details for any restrictions. If it still doesn't work, please report it so we can update or remove it.
A:We update our coupon database daily and verify codes regularly. Our community also helps by reporting expired or working codes.
A:Currently, we support Google Chrome, Microsoft Edge, and other Chromium-based browsers. Firefox support is coming soon.
A:Our extension automatically detects the store you're shopping at and searches our database for available coupons. It will display a notification when coupons are found.
A:Yes, our extension is completely safe. We don't collect personal information or track your browsing outside of supported shopping sites. View our Privacy Policy for more details.
A:We need permission to read website URLs to detect shopping sites and inject coupon notifications. We never access sensitive information like passwords or payment details.
A:No, you can use TrulyThrift without an account. However, creating an account allows you to save favorite stores and receive personalized coupon alerts.
A:Click "Submit Deal" in the header or visit the Submit page. Fill in the coupon details and we'll review it before adding it to our database.
A:Yes! Click the "Report" button on any coupon that doesn't work. This helps us maintain accurate and up-to-date coupon information.
A:Try clearing your browser cache and cookies, or reinstalling the extension. If the problem persists, please contact our support team with details about the issue.
A:Make sure the extension is enabled and you're on a supported store's website. You can also manually search for stores in our directory.
A:Right-click the extension icon in your browser toolbar and select "Remove from Chrome" (or your browser name). You can reinstall it anytime.
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